INTELLINET NETWORK SOLUTIONS is fully committed to supporting its products before and after the sale. Please follow these steps to solve technical related issues and problems.
Step 1: Check the user manual and be sure your camera has the latest firmware installed. Answers to many questions are found in the user manual. User manuals are located on the individual product pages of the web site. Also, please make sure your camera has the latest firmware installed.
Step 2: Visit our online FAQ Section.
Answers to the most common questions are found in our FAQ section.
Step 3: Contact your INTELLINET NETWORK SOLUTIONS dealer.
Resellers:
If you are a INTELLINET NETWORK SOLUTIONS reseller, please contact your distributor to assist with technical support.
End Users:
If you are an end user, please contact the retailer where you purchased your camera. Your INTELLINET NETWORK SOLUTIONS retailer will gladly assist you with any questions or technical support issues.
Step 4: Technical Support Submission Form
If you have taken the steps above and still require assistance solving an issue with your INTELLINET NETWORK SOLUTIONS camera, complete the Technical Support Submission Form.