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   Contact Technical Support Team:

    Fill out the form below to contact our technical support team.

    - Include a detailed error description
    - Make sure that your camera has installed the latest firmware
    - Contact your local dealer or distributor regarding defective items
    - Use the Business Contact Formular to submit non-technical requests

    I am: 

     Place of purchase (name of store):  

     Zip Code or Postal Code:  

     Date of purchase:  

     Account Number:  

     Note: Your account number MUST be accurate to ensure timely response.    

     Distributor Name:  

     Note: Your account number and distributor name MUST be accurate to ensure timely response.
    I would like to receive my answer in:
    		 (select language)
    Name (First, Last):
    Email Address:
    Repeat Email Address:
    Your location:
       
    Category:
    Barcode / Part No.: (6 digits from packaging)
    Firmware Version installed:
    (if related to Camera)
    Attention:
    If you submit a technical question regarding the camera you MUST include the firmware version installed on your camera - unless technical reasons prevent you from connecting to the camera to look it up.
       
    OS Installed on PC:
    Error Description:

      

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Products 
PTZ Domes
550277 (30x PAL)
550260 (30x NTSC)
550451 (10x PAL)
550437 (10x NTSC)
Fixed Domes
550406 (PAL)
550420 (NTSC)
550413 (IR, PAL)
550444 (IR, NTSC)

CCD MPEG4 Wired
550796 (PAL)
503181 (NTSC)
550291 (IR, PAL)
550314 (IR, NTSC)

CCD MPEG4 WLAN
550178 (PAL)
550253 (NTSC)
550307 (IR, PAL)
550321 (IR, NTSC)
CMOS Wired
550468 (MPEG4)
550710 (JPEG)
CMOS WLAN
550482 (MPEG4)
Network Video Server
550376 (MPEG4)
 
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